Privacy Policy

Last Updated: June 24, 2025

At Hope of Salvation Inc. Help Ministries, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using our website (https://hopeofsalvation.net) or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following personal information from our website visitors, members, and donors:

  • Names: To identify and communicate with you.
  • Phone Numbers: To contact you regarding our ministry services, events, or to respond to inquiries.
  • Email Addresses: To send event updates, newsletters, donation confirmations, or replies to your questions.
  • Payment Information: When you make donations or payments via Stripe, we collect only the necessary information to process transactions (e.g., payment method details are handled securely by Stripe).
  • Contact Form Data: Information you provide through our website contact forms, such as your name, email, phone number, and message content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our ministry services, including event coordination and communication.
  • To process donations and payments securely through Stripe.
  • To communicate with you about your inquiries, event registrations, or ministry updates.
  • To send you newsletters, prayer requests, or fundraising appeals (you can opt out at any time).
  • To improve our website and services based on your feedback or interactions.

3. How We Protect Your Information

We take reasonable steps to safeguard your personal information, including:

  • Storing data securely on password-protected systems.
  • Limiting access to your information to authorized Hope of Salvation Inc. Help Ministries staff and volunteers only.
  • Using standard website security measures, such as SSL encryption, to protect data transmission.
  • Ensuring that Stripe, our payment processor, complies with Payment Card Industry Data Security Standards (PCI DSS) for secure payment processing.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly if a data breach occurs that affects your personal information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these cases:

  • With trusted service providers (e.g., Stripe for payment processing, email marketing tools, or website hosting services) who assist us in operating our ministry, provided they agree to keep your data confidential.
  • If required by law, such as to comply with a subpoena, court order, or legal process.

5. Your Choices and Rights

You have the following options regarding your personal information:

  • Opt-Out: You can unsubscribe from newsletters or marketing emails by clicking the “unsubscribe” link in any email we send.
  • Access or Update: Contact us to review or update the information we have about you.
  • Deletion: Request that we delete your personal data, subject to any legal obligations we may have to retain it (e.g., financial records for tax purposes).

6. Cookies and Website Tracking

Our website may use cookies to enhance your experience (e.g., remembering your preferences or tracking site usage for analytics). These are small files stored on your device. You can disable cookies in your browser settings, but this may affect how our site functions for you.

7. Third-Party Links

Our website may contain links to external sites (e.g., Stripe for payments or social media platforms). We are not responsible for the privacy practices of those sites. Please review their policies if you visit them.

8. Stripe Payment Processing

When you make a donation or payment through our website, we use Stripe, a third-party payment processor, to handle transactions securely. Stripe collects and processes your payment information (e.g., credit card details) in accordance with its own privacy policy and PCI DSS standards. We do not store your full payment information on our servers. For more details, please review Stripe’s Privacy Policy at https://stripe.com/privacy.

9. Contact Form Data

Information submitted through our website’s contact forms is used solely to respond to your inquiries or provide the requested services. We store this information securely and do not share it with third parties, except as necessary to fulfill your request (e.g., passing your message to a ministry team member).

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please check back periodically to stay informed.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us:

Hope of Salvation Inc. Help Ministries
Email: [email protected]
Phone: (321)-947-8582